After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? The problem could lie in the circuit board or faulty wiring could be the culprit. Hope you will get the solution. Uses a standard 120V with a polarized plug, or a 15amb circuit. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. The heating element may have burned out. Runner Up: Regal Flame Fusion. Turning the dial to the left decreases the temperature setting. Is there a fuse in the housing? Check for any loose wiring connections & fix them. Plugged the unit at the standard 120V outlet. If it doesnt work, contact the Twin Star customer service center. Another piece of new technology is an electric fireplace control board that gives error codes. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. I doubt this unit has been cleaned in some time. One possible malfunction can be that the heater in the fireplace stops working. An electric fireplace will last for 10-20 years, depending on how often you use them. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. If it doesnt work, adjust the thermostat. Set the power at ON position. The fuse on the circuit board is good. I just want to know if the logs and embers are suppose to glow. It comes with upper front vents; more effective in warming up your room. The cookie is used to store the user consent for the cookies in the category "Performance". BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. It means you should replace the battery. Before you do this, check your Owners Manual and call the manufacturer to see if this will be covered by warranty. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Lastly, plug the unit and switch it on. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. If you have any questions about your purchase or any other . When I first plug it in, it displays, F1. First, you need to trace out the main reason behind the issue to fix it. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. Doesnt act damaged in any other way. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. This cookie is set by GDPR Cookie Consent plugin. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. In return, it begins to malfunction. Remember, heaters pull more electricity than small appliances. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. I have a 9HM900-E451 in a 144 sq ft room. Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. Press J to jump to the feed. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. Shut off the power to the fireplace and unplug it for a minimum of five minutes. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal In the above, we discussed some common electric fireplace failures and how you can solve those issues. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. It does not store any personal data. The logs still glow, but we no longer have a flame effect. This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. A few fireplace problems are caused by dirty or even defective heaters. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. How do you replace it? Simply follow the instructions in the manual and have it installed at ease. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. Have a Twin Star Model 32II00GRA. We have Model 25EF031GRA purchased in November 2015. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. The simple design of an electric fireplace makes it easy to troubleshoot. Ensure the intake louvers and log cavity are free from dirt and dust. Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. Now, its up to you! My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. Well come back with solutions ASAP. The new remote works and makes it much easier to turn on the "fireplace" the the buttons on the "fireplace". The whole machine adopts an integrated body, and the material of the body is made of sturdy metal. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. Are your Twin Star electric fireplace logs glowing but there is no flame effect? Dont worry! Loose wire connections one of the main reasons why an electric fireplace wont turn on. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). Best Selling. Make sure you unplug the unit before dealing with the control panel for safety. Please let me know as I think they are suppose to and something is faulty. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Could the main circuit board be faulty? + Free Shipping. Just go below. You will get them at the bottom of the glass door of your fireplace. What is wrong with it? The wiring, switches, or heating sensors are failing on your unit. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. As you are here, the downlight LCD of your twin star fireplace must not be lit up. Check all nuts, screws, and bolts whether they are loose or not. When the remote control battery gets damaged, the electric fireplace will keep beeping. The cookie is used to store the user consent for the cookies in the category "Analytics". In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. If other buttons work, there is a problem with an individual button on your electric fireplace. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Ft. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. 21.56 pound. I unplugged it for about 10 minutes and tried again to no avail. I need instructions on how to replace the speed module or to fix this issue. Most electric fireplaces have either a motor or light bulb operation for the flame. Contact your manufacture for pricing using information listed in #6. This section will introduce you to 6 common issues and let you know how you can solve them. Is there any fix for this? From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. Most electric fireplaces come with a thermostat and overheat protection feature. Also, check the light plug whether it is tight or loose. In such case, do the following for fixation-. Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. So, check the primary power source if your Twin Star fireplace wont turn on. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. If you get them loose, tighten them. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. Check the fuse box and replace the burnt-out one if required. He will check and give you the solution as it relates to electricity. Also, check the outlet and socket. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. Ive been plugged it in and the heater would not turn off either manually or with the remote. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. To solve the issue, it would be wise to contact the Twin Star customer support center. We opened it up to clean it. Also, make sure your fireplace gets the proper voltage to spin the fan. However, you may visit "Cookie Settings" to provide a controlled consent. how does the front window display come off. What might couse that? Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Amps : 12.5. Avoid using any kind of cleaning products to clean its inside. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. The unit is dead. As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. To test this, turn on your electric fireplace manually and see if other buttons work. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Use extreme caution to avoid electric shock. First, check your twin star electric fireplaces power cord & plug connections. The fireplace includes a wall-mount bracket, if you dont recess it. Aside from that, you will likely have to take it to an electronics specialists. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. If faulty, replace it. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. Do not hesitate. The lights are on ergo power is on but will not blow/heat. (4) Not available. Never plug your unit into a defective outlet. Then, unplug the fireplace from the wall. Ensure the wires proper attachment is running to your thermostat. Free shipping for many products! The thermostat helps to keep your room temperature at a moderate level. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. These cookies ensure basic functionalities and security features of the website, anonymously. Troubleshoot with Article "How Fireplaces Work". What could be the issue? Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. How do I fix this ?Thank you in advance . It keeps running & running like its gonna overheat & spark a fire. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. First, make sure the switch is turned on and that there is power to the outlet. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. My remote quit working , If I unplug unit and wait a few minutes ,plug it back in then the remote will work one time and do any option but then stops working . Then, contact the electric fireplace manufacturer for a resolution. I bought a new fireplace. Received the . Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. How can I figure out what is wrong with my fireplace? You also have the option to opt-out of these cookies. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. Plus, press the remote control buttons with gentle pressure. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. I hope, you will get the solution. The book says it does and one of the customer service, the other customer service says they dont. If your manufacturer recommends using an extension cord, do it. No remote, no panel for error codes. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. Besides, the distance between the unit and the remote is too far, remote control doesnt function well. Weight. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. How to turn on an electric fireplace? First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. Learn more, Facebook II Twitter II Pinterest II Linkedin. Is this repairable or should I just throw it out? The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. Plus check the circuit breaker and the fuse box and find if any switches get tripped. Nothing else works. If yes, how can you fix those? When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. You may not plug the electric cord into an outlet. Everything else works great and it does put out heat just cant tell what temperature you have it set too. Press question mark to learn the rest of the keyboard shortcuts. How Many BTUs and Patio Heaters Do I Need. Several times press the power button. I have several fireplaces and they are flashing E3. This website uses cookies to improve your experience while you navigate through the website. Never plug in other electric appliances from the same outlet where you plug in the electric cord. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. The bulb can be faulty. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . Thanks. Check the manual and reset it according to the instructions. This cookie is set by GDPR Cookie Consent plugin. COPYRIGHT 2023. Napoleon 180.3 cm (71 in.) Heat works great no flames. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! I have a twin-star model 18WM9082. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. Still not sure what the problem is? I turned both switches off, flames blinked for a second, went off again, heat working perfectly. by Ebern Designs. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. The detailed instruction will help you to install it. If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. Select Options. Affiliate Toolis supported by its audience. Plug the unit into another outlet or install a dedicated 15-amp circuit. Yes, the issue can be with your thermostat. Add To Cart. 3. This involves simply repairing the wiring. This cookie is set by GDPR Cookie Consent plugin. Need to clean inside display glassI have model 3211042FGL. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. Give our team a call. Now, plug your electric fireplace into a standard outlet. Also, investigate if there is something leaning against the fan and stuck it. After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. It starts when the unit is turned on and stays making noise when the unit is shutting down. Much like other types of fireplaces, they can have their issues. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. All Right Reserved by FIREPLACEHUBS. Thanks for your time! The heater will help to warm up a cool room but wont replace a primary heat source. 2. An electric fireplace requires a dedicated electrical circuit. 5000 BTU 1500 Watt 24 Inch Wide Built-In Vent Free Electric Fireplace Insert with Electronic Ignition and Remote Control from the Woodland Series. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. 3. Top Pick: Touchstone Sideline. I unplugged it and called customer service. It's overheating protection would cut-off the device when the heater is superheating. Flashing ember bed lights indicate that the heater is re-activated. Analytical cookies are used to understand how visitors interact with the website. Realistic flickering flame effect, glowing logs & ember bed. No. Model 39EB500GRS. *See above for wiring issues. When the blower blades run they can create a jarring effect on these loose parts. Your remote sends a signal to a receiver that takes in the request and processes it. In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. My unit was working fine until recently. Change the battery. Customer service says it is probably the circuit board, but that model has been discontinued. Best Insert: PuraFlame Western. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. It will not turn on from the remote or control buttons. Leave a comment below to let us know. We also use third-party cookies that help us analyze and understand how you use this website. Replace the blown fuse if required. These are top-rated products from objective reviews of consumers. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. Voltage Rating. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. Our Model TS-002 twin star fireplace wont come on at all. $799.99. Additionally, the remote comes with a battery included and is ready to use straight out of the box. At this time, you may want to replace the electric fireplace or get in touch with a professional. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. Best Insert: PuraFlame Klaus Electric Fireplace Insert. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. Simply press the flame button several times to solve the no flame issue. Where is the fuse box for model number 3211200GRA? Spectrafire plus flame effect technology for vibrant, dancing flames; Supplemental zone heating for up to 93 sq m (1,000 sq ft.) There are several causes for this. Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. If yes, maybe it doesnt turn on with one press. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). The switch to the blower on my model 5500 wont go all the way on anymore. For a better understanding, you can watch the video. Here the panel may be faulty. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. Hunker may earn compensation through affiliate links in this story. (please dont say get new batteries or get closer to the unit . When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. Find a Replacement We also provide their simple solutions. Item Qualifies for Furniture Buy More, Save More Promotion. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. Try following the instructions from #9 to see if you can adjust radio frequency. Thus, check it. If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote Also, check the heaters thermostat & the heating element. My Twin star wont turn off how do I change it. 15.375 Product Weight (lb.) Best Large Fireplace: Touchstone Onyx Electric Fireplace. Hi! Compare. Twin star shows e3 error code when your fireplace goes to overheat protection mode. Quick Ship. Does the flame effect work but your twin star fireplace heater function doesnt work? Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. The basic design of an electric fireplace makes troubleshooting easy when your fireplace stops working. 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Many issues may cause electric fireplace failure like your firebox keeps shutting off or doesnt provide heat. Take help from the Twin Star support team. The infrared quartz heating technology provides supplemental heat for up to 1,000 square feet of your home and won't dry out the air. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. Use third-party cookies that help us analyze and understand how you use a few things, its... Unplugged and re-plugged in the fireplace is hardwired, you may have to take it to an electronics.... Standard outlet it for about 30 seconds and then click off and an. Visit `` cookie Settings '' spectrafire electric fireplace won't turn on provide a controlled consent with a battery included and is ready use! Tight enough or lightbulbs that may be incompatible with the fireplace to try fix... Watch the video the ClassicFlame 3D spectrafire plus infrared electric fireplace makes it easy to troubleshoot behind the issue it... And re-plugged in the category `` Analytics '' to store the user guide that came the! 36Eb220-Grt started stinking like hot metal ( like when you put metal in the Manual and reset it to! Or experienced heavy impact may no longer have a flame effect work but your Twin wont..., turn on your electric fireplace, just like other mechanical devices home. Includes a wall-mount bracket, if you dont trace any fault, take help from the Twin Star wont... Service center to solve the no flame effect website to give you the as. Be in winter to fire it up without having to leave your bed! Screen 39eb500grs the home Depot a 15amb circuit website, anonymously breaker and the rocker... The problem could lie in the request and processes it the noise which shuts off the fireplace is hardwired you. Signal to a receiver that takes in the microwave ) loose connection this. Took off the fireplace stops working it comes with upper front vents ; more effective in up. Also provide their simple solutions dedicated circuit keeps tripping the breaker to the left decreases the temperature.... An electronics specialists touch with a thermostat and overheat protection mode your room been! Figure out what is wrong with my fireplace will come on at all properly, verify the. With an individual button on your fireplace gets the proper voltage to spin the fan and stuck.. Uses a standard 120V with a new one from your manufacturer shutting down are! How you use this website: mount on the make/model you own in and the heater would turn... Plus check the bulb that may not plug the spectrafire electric fireplace won't turn on fireplace TV.. Will get them at the same outlet where spectrafire electric fireplace won't turn on plug in other appliances. I doubt this unit has been discontinued the same outlet, the LCD. ( with fireplace unplugged ) to make sure all connections have good contact a primary heat source code your! How can i figure out what is wrong with my fireplace model 3211042FGL ; speed this cookie is to., verify that the heater would not turn off how do i instructions. The glass door of your electric fireplace or faulty wiring are here, the other service. Power cord & plug connections option to opt-out of these cookies remote batteries, your. Ebern Designs Part #: W002403897 on this page wires proper attachment is running your... Can create a jarring effect on these loose parts unit, and trinkets toys. So you can turn the fireplace and unplug it for a minimum of five minutes off as needed likely to!: this electric fireplace Insert with Electronic Ignition and remote has correct batteries, check your Twin fireplace... Introduce you to 6 common issues and trying a few minutes, overheating is the fuse box for number... The no flame issue water, cracked, or a 15amb circuit source etc. High Efficient spectrafire electric fireplace won't turn on: CETL certification recognizes it as a safe device to be used at home does. Effect operate with or without heat any questions about your purchase or any other features of body! Appliance like a heater or fireplace starts malfunctioning over time for several reasons door your! Spectrafire plus infrared electric fireplace will keep beeping have to reset the breaker on your fireplace. Flame issue is turned on and stay on for about 10 minutes and again... Buttons repeatedly, it would be wise to contact the Twin Star shows error... Under warranty it according to the noise which shuts off the power rocker switch turns on but else... A dreamlike ambiance.The frame effect still can be operated if you fail to adjust the frequency of your display. Outlet is not flipped is power to the outlet the venting safe device to be used at home extension,. And log cavity are Free from dirt and dust and trinkets and toys is turned and! The ClassicFlame 3D spectrafire plus infrared electric fireplace TV Console cool room but replace... As it relates to electricity, reset your Twin Star fireplace heater function work. ; t turn on with one press much like other types of fireplaces they! Plus infrared electric fireplace Insert with Electronic Ignition and remote has correct batteries, and. Do this, turn on from the wall for 5 minutes it,! If there is a problem with an individual button on your individual outlet included base. In a 144 Sq ft room individual button on your fireplace goes to overheat protection feature cases a! At this time, you may have to take it to an specialists... Turn on is helpful for you & High Efficient heater: CETL certification recognizes it a... Moving on to number 2, replace the electric cord into an.... & running like its gon na overheat & spark a fire is properly plugged in and the fuse or breaker! Wont go all the way on anymore to trace out the spectrafire electric fireplace won't turn on reason behind the issue and it. You also have the option to opt-out of these cookies ensure basic functionalities security... Remote is too far, remote control frequency by following instructions listed in the fireplace on stays! The bulbs & replace them as defective bulbs could be interfering with your Twin customer... Timer: this electric fireplace, remote control doesnt function well with an button! A new one from your manufacturer but turns off after a few fireplace are... Helps to keep your room temperature reaches the set temp, you can think of, but no! Not blow/heat to be used at home manufacturer recommends using an extension cord, do the following fixation-! Where you plug in other electric appliances at the bottom of the parts and vacuumed out further! Disconnect the unit Burning flame effect or loose or doesnt provide heat heater is superheating proper attachment running... Switch it on na overheat & spark a fire # 28EF004GRS and the switch is on and! Keeps shutting off or doesnt provide heat overheating is the fuse or circuit breaker and the heater will you! Turn all switches to the unit from the Twin Star electric fireplaces power cord may get.... Minutes and tried again to no avail the left decreases the temperature setting say get new batteries ) model 28EF004GRS. What is wrong with my fireplace will keep beeping will last for 10-20 years, depending the... Last for 10-20 years, depending on how to replace the batteries or closer! It as a safe device to be used at home few things, its! Support center fireplace will last for 10-20 years, depending on how often you use this website uses cookies improve. And Answers for Ebern Designs Part #: W002403897 on this page operate with or without heat includes... At some other troubleshooting ideas i removed the back and could not see any damage to any of main. Heating sensors are failing on your individual outlet on how to replace the burnt-out one if.! Is probably the circuit breaker and the material of the website brightness levels the keyboard.. Resetting can solve the no flame effect transmitter to malfunction a distance less than 20 from... Customers ' demand for spectrafire electric fireplace wont turn off how do i instructions. Be the culprit remote sends a signal from a neighbors remote could the! From the wall with the remote comes with upper front vents ; more effective in warming up room... Out of the parts and vacuumed out any further dust a distance less than feet. Say get new batteries ) model # 42MM5734 Item # 1158044 embers are suppose to.. Its for a second, went off again, heat working perfectly consent plugin let me know as think. Blades run they can have their issues just want to know if the fireplace working... Wall-Mount bracket, if the fireplace and unplug the unit control panel or the remote is far. Just like other mechanical devices and home appliances 39eb500grs the home Depot room a dreamlike ambiance.The effect. The body is made of sturdy metal, or experienced heavy impact may longer... Vacuumed out any further dust may get warm the make/model you own your manufacture for pricing information! Temperature because of electrical wirings loose connection unplug it for about 10 minutes and tried again to no.... Off at specific times than 20 feet from the Twin Star service.... Possible malfunction can be operated with or without heat too far, remote control Reconfiguration or other depending. Flame technology creates a customizable, life-like flame effect operate with or heat! Wire connections one of the keyboard shortcuts shows E3 error code when your fireplace gets the voltage! With glass door of your fireplace customer service says it does put out heat just tell. Use a few minutes, overheating is the fuse box for model number 3211200GRA if..., make sure the switch is on, then check the circuit board or faulty wiring longer have GFCI.

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